The Betsson privacy policy explains how personal information may be collected, used, protected, retained, and shared when visitors use this website or follow links to third-party gambling services. It also explains the choices and rights that may apply under data-protection law. This page is written for a global English-speaking audience and should be read with the cookie policy and terms and conditions.
Information We Collect
Information may be provided directly when a person registers, contacts support, enters a promotion, requests a withdrawal, or completes identity checks. This may include a name, date of birth, postal address, email address, telephone number, payment details, verification documents, and account preferences.
Technical and usage information may also be generated automatically. Examples include IP address, browser type, device identifiers, operating system, login times, pages viewed, referral source, cookie identifiers, and approximate location. Gambling operators may also record deposits, withdrawals, betting activity, session history, bonus use, communications, and responsible-gambling settings.
Only information reasonably connected with account operation, security, compliance, support, analytics, or marketing should be collected. Sensitive documents should be handled through approved secure channels rather than ordinary email whenever possible.
How We Use Your Information
Personal information may be used to create and administer accounts, process transactions, verify identity and age, detect fraud, prevent money laundering, manage bonuses, answer enquiries, improve services, and meet regulatory duties. Information may also support responsible-gambling tools, including affordability checks, deposit limits, self-exclusion, and intervention where activity indicates possible harm.
Marketing messages should be based on consent or another valid legal basis. Users should have a clear method to unsubscribe from promotional email or SMS communications. Operational messages about account security, legal changes, withdrawals, or service access may still be sent where necessary.
Data Sharing and Disclosure
Information may be shared with service providers that support payments, identity checks, hosting, analytics, customer support, security, fraud prevention, and communications. It may also be disclosed to regulators, law-enforcement bodies, courts, tax authorities, auditors, or professional advisers where required by law or needed to protect legal rights.
Service providers should receive only the information needed for their task and should be bound by confidentiality, security, and data-protection duties. International transfers may occur where systems or suppliers operate in different countries. Appropriate safeguards should be used when law requires them.
Your Rights
Depending on applicable law, users may request access to personal data, correction of inaccurate records, deletion, restriction, portability, or objection to certain processing. Consent may be withdrawn where processing relies on consent. Some requests can be limited by anti-money-laundering, tax, fraud-prevention, licensing, or dispute-retention obligations.
Requests should identify the account and clearly describe the desired action. Additional verification may be required before information is released or changed. Users may also complain to the relevant data-protection authority if they believe their rights have not been respected.
Security, Retention, and Contact
Reasonable technical and organisational controls should protect information from unauthorised access, loss, alteration, or disclosure. No internet service can promise absolute security, so users should protect passwords, enable available security features, and avoid sharing one-time codes.
Data should be retained only for as long as needed for the purpose collected, legal compliance, licensing, fraud prevention, tax, or dispute handling. Questions can be raised through the support channels listed on the contact page. Last updated: 11 July 2026.
